Hailey is an essential part of delivering the Ideal Mortgage Solutions promise. She proactively manages all client documentation and ensures you are fully informed and confident at every step of the mortgage setup process. Her resourceful expertise and unwavering work ethic mean clients receive comprehensive, exceptional support from her commitment to close.

As a licensed Associate to Chad Wilson for more than a decade, Ellen is the dedicated Mortgage Renewal and Retention Specialist for Chad Wilson, focusing exclusively on helping clients maximize their savings and options when their mortgage term is ending.

As a renewal expert, Ellen proactively engages with clients well before their renewal date to review their current financial goals and market conditions.  She is skilled at shopping the market on the client’s behalf, ensuring they don’t simply sign the first offer from their current bank.

Working with Chad, Ellen provides personalized consultation on strategies such as renewal, refinancing, or debt consolidation, and manages the entire process to secure the most competitive rates and terms. Her role is to ensure that clients continue to receive high-value service long after their first closing, fostering long-term financial partnership and satisfaction.